Refund policy

LOVE,99 Returns Made Simple

We want you to love your LOVE,99 piece! If it’s not quite right, you can return it within 14 days of receiving it.

  • Item must be in its original condition.
  • Shipping fees are non-refundable.
  • Refund issued once we receive and inspect your item.

Questions? Email us anytime at support@shop99.com.

Love,99 Return Policy

At LOVE,99, your satisfaction is our priority. If for any reason you are not completely happy with your purchase, you may return your item within 14 days of delivery.

Return Guidelines:

  • Items must be returned in the same condition in which they were received, including all original packaging.
  • Returns must be initiated within 14 days from the date you received your order.
  • Shipping fees are non-refundable.
  • Once your return is received and inspected, your refund will be issued to your original payment method.

How to Return:

  1. Contact our support team at support@shop99.com to initiate your return.
  2. Pack your item securely in its original packaging.
  3. Ship to the return address provided by our team.

If you have any questions about your order or our return process, please don’t hesitate to reach out to support@shop99.com.